Digital Inclusion, Digital Behaviour and Digital Economy: A Synthesized View for India

Anil Balhara, Vijay Singh


“In India, though steps in series form have been taken for digitalization mainly for government services, contemporary campaign i.e. Digital India launched on 1 July 2015 is aimed to create digital infrastructure to deliver services in digital way and impart also digital knowledge and to enjoy benefits of digital world. It is non debatable agreement that people must be aware and literate digitally to exchange services electronically. Moreover, digital behavior mainly depends on available digital infrastructure, level of digital awareness and literacy along with depth and patterns of digital divide and digital engagement and ultimately legal provisions regarding digital happenings particularly in case of our country. Resultantly, the level of digital inclusion and planning for making digital inclusion strategy are vital concern particularly for moving towards digital economy. Digital inclusion (DI) can be described as inclusion of digitally excluded people and integrated framework of DI includes digital opportunity, digital empowerment, digital excellence and ultimately digital citizenship occupy central concern. Indian digital economy may initially be architected by creating and offering digital infrastructure, training and developing people in digital skills and more importantly over legal aspects to govern digital behavior of people. This attempt aims to underline the concepts relating to digital inclusion and digital behavior with regard to Indian scenario and provide a synthesized framework for the same.”

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