Customers Satisfaction towards Remittance Service in Ethiopian Banking Industry Evidence from Commercial Bank of Ethiopia

Eyoel Sileshi Belayneh, Admasu Abera Lalisho


Hence, maintaining high quality services in CBE have excellent customer satisfaction where as low quality services leads to a decline in customer satisfaction which also may result to loss of customers.


Commercial Bank of Ethiopia; Customer satisfaction; Remittance services

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Copyright (c) 2015 Eyoel Sileshi Belayneh, Admasu Abera Lalisho

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