The Effects of Workforce Diversity on Employee Performance in Banking Sector

Abstract

The rapid growth in the Banking industry has posed several challenges such as workforce diversity which is a natural phenomenon that has both negative and positive impacts on employee performance depending on how well it is managed. This has affected the commercial banks, Non-Banking Financial Institutions, and even the Micro-Finance sector. The main objectives of the study are to identify the level of perceived workforce diversity and the relationship between perceived workforce diversity and employee performance in Eastern province private banking sector.