A Study on the Influence of Workload on Occupational Stress Among Staff in The Financial Services Industry

Abstract

Employees in many countries increasingly complain about high and rising levels of stress at work. As stress levels have increased, employers have faced rising medical bills, more accident insurance claims, increased absenteeism, and declining morale. The objectives of this study is: to identify the influence of workload on stress among staff in the private banks, to analyze the level of stress that exists among the employees in banks and to find out the ways and means to overcome such job stress of the employees in private banks. This study tests occupational stress by administering questionnaires to 100 employees selected as random sampling. As a result, the findings suggest that the managers to decrease the work load and increase the decision latitude to keep the stress in a balance level to get higher productivity.