Chat Bot for University Related FAQ’s Using Machine Learning

Umaima Zareen, Neha Tabassum, Kounen Fathima, Rafath Samrin


User interfaces for software applications can come in a variety of formats, ranging from command-line, graphical, web application, and even voice. While the most popular user interfaces include graphical and web-based applications, occasionally the need arises for an alternative interface. Whether due to multi-threaded complexity, concurrent connectivity, or details surrounding execution ofthe service, a chat bot based interface may suit the need. Natural language processing (NLP) is a form of artificial intelligence (AI) which is used to process the natural language data such as text, image, video, and audio. NLP act as a tool for computer to understand and analyses the real-time data in human language. The applications of NLP are machine translation, information extraction, text summarization, and question answering. Question answering (QA) is a well-researched problem in NLP. QA system is similar to information retrieval system. In QA system, the user will state a query to the system then the query will be

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