The Study On The Factors Influencing Employee Satisfaction

Abstract

Employees are seen as a valuable resource that can contribute in various ways to an organization's activities. In order to prevent the phenomenon of “brain-drain” from the one organization to other organization and have a stable human resource, the organization needs to make employees feel satisfied in work and want to have a strong attachment to the organization for a long time by their loyalty. The aim of the study is to explore the factors that affecting the job satisfaction of employees in the micro credit organizations in the Batticaloa, Sri Lanka. to examine the relationship between employees’ satisfaction; and to provide solutions to improve the degree of satisfaction in this organization. The research model includes five variables, including four independent variables (empowerment, salary and rewards, training, and career advancement opportunities), and dependent variable (employee satisfaction). The results indicated a remarkably positive correlation between employee satisfaction with all independent variables. However, empowerment has shown an higher insignificant relation with satisfaction in this organization than other independent variables tested in this study.