Level of Satisfaction among Patients in Multispecialty Hospitals With reference to Nursing Services

Abstract

Nursing services are the part of total health care organization which aims at satisfying the nursing needs of the patients/community. Patients’ safety is an essential and vital component of quality nursing care. This study attempt to describe nurses understanding and patient satisfaction in relation to patients of Multispecialty hospitals. The main stress is on nurse’s communication skills and usage of interpersonal services with patients of multispecialty hospitals. Study mainly focused on responsiveness of nursing staff towards needs, waiting time on call light, explanation of tests and reports, medical knowledge of nursing staff and their behavior with family and others.