Impact of Emotional Intelligence on Occupational Stress among Executive Employees in Bank of Ceylon

Abstract

Emotional intelligence has been a popular topic in the field of management. This study aimed to examine the impact of emotional intelligence on occupational stress among executive employees in Bank of Ceylon. Emotional intelligence is as independent variable and occupational stress is as dependent variable in this study. 150 executive employees were conveniently selected from Bank of Ceylon. 104 questionnaires were retrieved from executive employees of Bank of Ceylon at the response rate of 69%. This study found that emotional intelligence has an impact on occupational stress in Bank of Ceylon. The Bank needs to maintain higher level of emotional intelligence that will reduce the occupational stress of executive employees.