Impact of Internet Banking on Customer

Abstract

Among all technological innovations, Internet banking for customers was a concept that changed the way. Not only did it generate a great deal of interest within the industry, it was adopted at a time when the Internet as a medium was slow to take-off. Banks in India are already using new technologies to improve their standards for survival, although different banks are at different stages of technology adoption. For example branch based internet banking, ATMs, multiple delivery channels such as mobile banking, call centers.