An Empirical Study to Determine Bank Managers’ Job Satisfaction in Kolkata

Moumita Chatterjee, Madhumita Mohanty


This paper is based on an empirical study to examine branch managers’ perception of their own types of job satisfaction in different public and private sector banks in Kolkata.  A random sample of 302 bank managers/ AGMS in various public/ private sector banks in Kolkata is studied. The study has used two instruments through a demographical sheet and Minnesota Job satisfaction scale. The study has found that leaders’ gender and age are not predicting factors in determining branch managers'/AGMs' job satisfaction (intrinsic/ extrinsic), but the number of work experience and the types of the banks (public/private) actually predict their job satisfaction.


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