The Relationship Between Aptitude Test Score And Sales Personnel’s Performance

Abstract

The purpose of the study is to assess and predict the relationship between aptitude test score and sales personnel’s performance. The target population comprised of sales personnel’s of both sexes between the ages of 21 and 40 who have worked for a minimum of 2 years in the banking industry and in the Greater Accra Region of Ghana. Data were gathered on job applicants who took the aptitude test and were hired between January of 2008 and December of 2009. The findings revealed that, there is a significant positive relationship between aptitude test score and sales personnel performance whiles there is a negative relationship between age and aptitude test score. The study suggests that the aptitude test should be improved to measure the knowledge and skill required by banks, or discarded as a medium of selecting sales personnel’s.