A Study On Uses Of Debit Card

Abstract

Due to the technological revolution in financial sector, the payments in banking system have undergone a tremendous change. The Number of innovative products for making payment has developed after the privatization and globalization. Customers have showed their preference over the usage of the plastic money generally over a period of time in the banking process. Plastic money is an alternative to the cash or the standard money. Various types of plastic are cards provided by banks in India. Plastic money is referring to the Debit card use at the point of sale has grown dramatically in recent years in India and now exceeds the number of credit card transactions. The debit cards are used to withdraw cash from an ATM, purchase of goods and services at Point of Sale, E-commerce both domestically and internationally. However, it can be used only for domestic fund transfer from one person to another. This paper attempts to study about the customer perception of debit card usages in banking industry and satisfaction of debit card holders.