Routine Procedures and their Impact on Insurance Service - An Applied Research in General Insurance Company

Abstract

The research aims to identify the routine procedures and their impact on the insurance service. All companies are subject to procedures and routine in their work, as well as identifying the means and methods used to simplify these procedures or to limiting them on this basis the research was prepared and named as (Routine Procedures and Their Impact on Insurance Service). The research was applied to the Iraqi general insurance company and was based on the descriptive approach to describe the reality of the studied variables and the analytical approach by collecting and analyzing the necessary data. For the purpose of achieving the research objectives, two main hypotheses were formulated and tested on sample size composed of (70) from a total of (100) branch managers, assistants, employees and clients of the general Iraqi insurance company.