A Study on the Factors Influencing Employee Engagement

Abstract

Employee engagement is a fulfilling work-related state of mind characterized by feelings of energy, dedication, and more concentration towards role performance.  This concept is rapidly gaining popularity and is used in workplace to retain quality employees.  This study examines the factors that influence employee engagement and measures the overall level of employee engagement in insurance sector.  Four main factors were identified such as involvement and participation; compensation; communication; and work-life balance.  Quantitative method was used and data were collected through questionnaires. A total of 100 questionnaires were distributed to the employees who are in sales and marketing in insurance companies in Trincomalee District.