A Survey on Corporate Intranet for Attractive Communication and Data Sharing in ME

Abstract

This study was undertaken with the purpose of measuring role of the intranet in efficient communication and data sharing in Medium Enterprises (ME). The qualitative approach that was adopted produced grounded clarification through case study description. Defining effectiveness as composite constructs of intranet distinctiveness, intranet usage and individual performance, the study employed a cross-sectional survey method. A total of 10 ME participated in the study. Examination of the knowledge management implementation actor-network, in which the intranet played a part, reveals that an intranet initially intended to motivate knowledge sharing has multiple roles. The research develops the subject of information, communication technologies and knowledge sharing to the role of the intranet in such activity. Ideally, an enterprise Intranet will supply a database of contact details for all members of the enterprise, allowing instant communications to be sent between departments and employees regardless of physical proximity.
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