A Study Of Knowledge Management Systems In Software Companies In Chennai

Abstract

Knowledge Management System (KMS) is becoming an important tool for the organizations. Organizations invest significant IT resources to support acquisition, storage, sharing, and retrieval of knowledge. KMS plays a critical role in organizations that rely primarily on intellectual capital, such as software development companies. KMS facilitates acquition, access, updation, storage and retrieval of knowledge with a goal   to promote knowledge growth, communication, preservation and sharing (O'Leary and Studer, 2001). Sharing knowledge in today’s economy where ‘globalization’ seems to be the mantra for success and the physical location of the resource should not affect in the knowledge sharing process of any system. IT helps   people from different time zones and locations to come together and discuss lively and contribute towards the development.