Perception of People towards Usage of Internet Banking

Ms. MADHULATA

Abstract


Today everyone seems to be busy and don’t have much rush to work, rush to get the kids to school, and at the end of the day rush home only to brace themselves for the next day. In this hectic schedule no one has that much time to stand in queue for payment of bills or for getting amount debit or credit, keeping all this in mind new advent of technology of internet banking came in existence. To achieve the objective of the study, ninety (N=100) respondents were chosen conveniently and purposely from Sonepat district of Haryana as subjects. Questionnaire was used to measure purpose and effectiveness of internet banking. In order to examine the hypothesis1 of the present study non parametric test Friedman was applied to know motive to use internet banking through  different variables of construct which were on likert scale were compared and to examine hypothesis 2 and 3 Cochran's Q test was applied as different statements of construct were in yes and no form and through results it was found that there is statistical difference  found average of respondents responses lies between strongly agree to agree regarding internet banking helps in easy transactions. Agree to neutral responses for internet banking as effortless activity. Neutral to disagree responses for bank support and internet banking is safe. Strongly disagree for the point that transactions liability is of bank in case of any problem. Majority agrees with advantages of usage of internet banking but role in economy was given less consideration.


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